Refund Policy
SmartPros will refund the fee paid by Licensee for any of the Course(s) Licensee has registered for and found to be unsatisfactory, provided that (i) no final test has been taken for such Course(s) and (ii) that a written refund request has been submitted by Licensee to SmartPros within 30 days of Licensee's registering for such Course(s), either by (i) electronic mail addressed to ecampushelp@smartpros.com or (ii) in writing addressed to: SmartPros Ltd., 12 Skyline Drive, Hawthorne, NY 10532. It is assumed that after 30 days, Licensee is satisfied with the Course(s). For more information regarding administrative policies such as complaint and refund, please contact SmartPros by any of the means stated above.