Effective Communication Skills

Communication in Organizations

Course Overview
This course provides an overview of organizational communication. This includes understanding the importance of communication, enhancing organizational cooperation and collaboration, developing more effective communication skills, as well as identifying your personal style of communication.



Learning Objectives:

Upon successful completion of this segment, you should be able to:

  • Identify key reasons why effective communication is important.
  • Recognize top communication skills and barriers to effective communication.
  • Differentiate between various communication styles.

Content Partner:

SmartPros Ltd.

SmartPros Ltd. is a leader in online and offline continuing education for
accounting, finance and engineering professionals. With over 2,000 hours of
content, SmartPros has been providing mandatory continuing education
products since 1981. SmartPros provides services and content to its
professional and corporate clients, in a variety of media including Web, CD
ROM, and video. In the accounting market, SmartPros also has a predominant
news and information portal which receives 200,000+ visits per month and
provides services to over 100,000 subscribers. SmartPros' customers include
50% of the Fortune 500, as well as the major firms and associations in each
of its professional markets.


Prerequisites/Advanced Preparation:

None

Speaker / Author:

Kay Francis
Kay Francis, president of Steps Beyond Enterprises, Inc., has 28 years of experience in program development, training, executive coaching and public speaking. Ms. Francis has spent the last fifteen years of her career developing training and human resource programs that are timely and critical for today's diverse work force. GEM, a growth education model Ms. Francis created, is used in business, industry, and government to address costly and sensitive workplace issues such as sexual harassment and hostile work environments, gender education, and discrimination. Steps Beyond was incorporated in 1991 and certified as a Minority Woman Business Enterprise (WBE). Author of Getting to Know You, Ms. Francis holds a baccalaureate degree in Social Work from Florida International University and a master's degree in Counseling and Guidance from the University of Northern Colorado.

Software & Hardware Requirements:

  • 56k or Greater Internet Connection
  • Adobe Acrobat® Reader for the .pdf files
  • Modern DHTML Compatible Browser
  • Ram: 256 MB minimum
  • Sound card with speakers/headphones
  • Windows or Mac OS

Buy

Price (USD)

Standard Rate: $24.95

Details

Course Code : 99FRAN13

Release Date : 10/01/2019
Expire Date : 10/01/2021
Credits :
CPE 1.00
QAS 1.00

Length : 50min
Course Level : Basic
Course Type : Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Communications & Marketing

Theme : Effective Communication Skills

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