Management and Supervision

Workplace Violence: It's a Matter of Life: For Managers (Updated)

Course Overview
This course provides an overview of workplace violence. This includes understanding what is meant by workplace violence, identifying and reducing risk factors, as well as being able to detect warnings signs of a disgruntled or disturbed employee. This course also provides information on how to diffuse potentially dangerous situations and the major methods for minimizing workplace violence.



Learning Objectives:

Upon successful completion of this segment, you should be able to:

  • Recognize statistics of workplace violence as well as responsibilities of employers
  • Understand and recognize the various types of workplace violence and risk factors
  • Identify best practices to address difficult situations including conflict resolution
  • Understand methods for reducing workplace violence

Content Partner:

SmartPros Ltd.

SmartPros Ltd. is a leader in online and offline continuing education for
accounting, finance and engineering professionals. With over 2,000 hours of
content, SmartPros has been providing mandatory continuing education
products since 1981. SmartPros provides services and content to its
professional and corporate clients, in a variety of media including Web, CD
ROM, and video. In the accounting market, SmartPros also has a predominant
news and information portal which receives 200,000+ visits per month and
provides services to over 100,000 subscribers. SmartPros' customers include
50% of the Fortune 500, as well as the major firms and associations in each
of its professional markets.


Prerequisites/Advanced Preparation:

None

Speaker / Author:

Kay Francis
Kay Francis, president of Steps Beyond Enterprises, Inc., has 28 years of experience in program development, training, executive coaching and public speaking. Ms. Francis has spent the last fifteen years of her career developing training and human resource programs that are timely and critical for today's diverse work force. GEM, a growth education model Ms. Francis created, is used in business, industry, and government to address costly and sensitive workplace issues such as sexual harassment and hostile work environments, gender education, and discrimination. Steps Beyond was incorporated in 1991 and certified as a Minority Woman Business Enterprise (WBE). Author of Getting to Know You, Ms. Francis holds a baccalaureate degree in Social Work from Florida International University and a master's degree in Counseling and Guidance from the University of Northern Colorado.

Software & Hardware Requirements:

  • 56k or Greater Internet Connection
  • Adobe Acrobat® Reader for the .pdf files
  • Modern DHTML Compatible Browser
  • Ram: 256 MB minimum
  • Sound card with speakers/headphones
  • Windows or Mac OS

Buy

Price (USD)

Standard Rate: $49.90

Details

Course Code : 99FRAN11

Release Date : 06/06/2019
Expire Date : 06/06/2021
Credits :
CPE 2.00
QAS 2.00

Length : 1hr 40min
Course Level : Basic
Course Type : Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personnel/Human Resources

Theme : Management and Supervision

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