Management and Supervision

Workplace Violence: It's a Matter of Life: For Managers v2.0

Course Overview
This course provides an overview of workplace violence. This includes understanding what is meant by workplace violence, identifying and reducing risk factors, as well as being able to detect warnings signs of a disgruntled or disturbed employee. This course also provides information on how to diffuse potentially dangerous situations and the major methods for minimizing workplace violence.

"Important: This course was previously titled as "Workplace Violence: It's a Matter of Life: For Managers (Updated)" Please be aware that the content or course code has not changed."

Learning Objectives:

Upon successful completion of this segment, you should be able to:

  • Recognize statistics of workplace violence as well as responsibilities of employers
  • Understand and recognize the various types of workplace violence and risk factors
  • Identify best practices to address difficult situations including conflict resolution
  • Understand methods for reducing workplace violence

Prerequisites/Advanced Preparation:


Speaker / Author:

Kay Francis
Kay Francis, president of Steps Beyond Enterprises, Inc., has 28 years of experience in program development, training, executive coaching and public speaking. Ms. Francis has spent the last fifteen years of her career developing training and human resource programs that are timely and critical for today's diverse work force. GEM, a growth education model Ms. Francis created, is used in business, industry, and government to address costly and sensitive workplace issues such as sexual harassment and hostile work environments, gender education, and discrimination. Steps Beyond was incorporated in 1991 and certified as a Minority Woman Business Enterprise (WBE). Author of Getting to Know You, Ms. Francis holds a baccalaureate degree in Social Work from Florida International University and a master's degree in Counseling and Guidance from the University of Northern Colorado.


Price (USD)

Standard: $49.90


Course Code : 99FRAN11

Release Date : 06/06/2019
Expire Date : 12/31/2021
Credits :
CPE 2.00
QAS 2.00

Length : 1hr 40min
Course Level : Basic
Course Type : QAS Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personnel/Human Resources

Theme : Management and Supervision

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