Effective Communication Skills

Communication in Organizations

Course Overview
This course provides an overview of organizational communication. This includes understanding the importance of communication, enhancing organizational cooperation and collaboration, developing more effective communication skills, as well as identifying your personal style of communication.



Learning Objectives:

Upon successful completion of this segment, you should be able to:

  • Identify key reasons why effective communication is important.
  • Recognize top communication skills and barriers to effective communication.
  • Differentiate between various communication styles.


Prerequisites/Advanced Preparation:

None

Speaker / Author:

Kay Francis
Kay Francis, president of Steps Beyond Enterprises, Inc., has 28 years of experience in program development, training, executive coaching and public speaking. Ms. Francis has spent the last fifteen years of her career developing training and human resource programs that are timely and critical for today's diverse work force. GEM, a growth education model Ms. Francis created, is used in business, industry, and government to address costly and sensitive workplace issues such as sexual harassment and hostile work environments, gender education, and discrimination. Steps Beyond was incorporated in 1991 and certified as a Minority Woman Business Enterprise (WBE). Author of Getting to Know You, Ms. Francis holds a baccalaureate degree in Social Work from Florida International University and a master's degree in Counseling and Guidance from the University of Northern Colorado.

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Price (USD)

Standard: $24.95

Details

Course Code : 99FRAN13

Release Date : 10/01/2019
Expire Date : 10/01/2021
Credits :
CPE 1.00
QAS 1.00

Length : 50min
Course Level : Basic
Course Type : Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Communications & Marketing

Theme : Effective Communication Skills

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