Effective Communication Skills

Preparing and Delivering Effective Face-to-Face, Poster, and Webcast Presentations

Course Overview
The goal of this course is to help you better understand how to make effective presentations and conduct effective question-and-answer (Q&A) sessions. The course is broken into the following sections: Business Presentation Types, Controlling Speaking Anxiety, Basic Elements of Effective Business Presentations, The Presentation Process, and Additional Presentations and Q&A Sessions Sources.

Learning Objectives:

After completing this course, the course participant should be able to:

  • Define each of the business presentation types.
  • Identify various ways to manage speaking anxiety while planning and preparing presentations, while delivering presentations, and while conducting Q&A Sessions.
  • Recognize the basic elements of effective business presentations, ranging from matching the subject matter with the audience and choosing the right visual aids to communicating confidently and persuasively.
  • Determine the presentation process steps ranging from planning and preparing presentations to evaluating presentations and Q&A sessions.

  • Prerequisites/Advanced Preparation:


    Speaker / Author:

    Robert G. Insley
    Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.


    Price (USD)

    Standard: $24.95


    Course Code : 99INS16

    Release Date : 01/23/2018
    Expire Date : 02/05/2022
    Credits :
    CPE 1.00
    QAS 1.00

    Course Level : Basic
    Course Type : QAS Self-Study
    Length : 50min
    Passing Grade : 70%
    Field Of Study : Personal Development
    Theme : Effective Communication Skills

    Format Type : eLearning
    Mobile Compatible

    Returning Subscribers

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