Effective Communication Skills

Organizational Communication

Course Overview
What is organizational communication? Basically, the term refers to the process by which people within organizations communicate with others to achieve common objectives and goals. The main goal of this course is to address a number of organizational communication topics. With this in mind, the course is broken into the following major topics: Formal & Informal Communication, Internal Communication, External Communication, Organizational Communication Plans, Organizational Communication Strategies, Organizational Communication Networks, Organizational Communication Flow, Organizational Communication Channels, Communication Assessment, Managing Organizational Communication, Barriers to Organizational Communication, Effective Organizational Communication, Millennial Workers’ Communication Qualities and Workplace Preferences, and Communication Suggestions.



Learning Objectives:

After completing this course, the course participant should be able to:

  • Distinguish between formal and informal communication in organizations.
  • Distinguish between organizational communication plans, strategies, networks, and flow.
  • Determine techniques for managing organizational communication.
  • Identify common barriers to organizational communication and common organizational communication suggestions.

  • Content Partner:

    SmartPros Ltd.

    SmartPros Ltd. is a leader in online and offline continuing education for
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    Prerequisites/Advanced Preparation:

    None

    Speaker / Author:

    Robert G. Insley
    Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.

    Software & Hardware Requirements:

    • 56k or Greater Internet Connection
    • Adobe Acrobat® Reader for the .pdf files
    • Adobe® Flash® Player 9 or higher
    • Modern DHTML Compatible Browser
    • Ram: 256 MB minimum
    • Windows or Mac OS

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    Price (USD)

    Standard Rate: $24.95

    Details

    Course Code : 99INS14

    Release Date : 12/12/2017
    Expire Date : 12/31/2019
    Credits :
    CPE 1.00
    QAS 1.00

    Course Level : Basic
    Course Type : Self-Study
    Length : 50min
    Passing Grade : 70%
    Field Of Study : Personal Development
    Theme : Effective Communication Skills

    Format Type : eLearning
    Mobile Compatible

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