Effective Communication Skills

Conducting Effective Business Meetings

Course Overview
This course contains information that will help you plan and conduct effective business meetings. In doing so, the information addressed in this program focuses on the following major topics: Is a Meeting Really Necessary?, Choosing the Most Appropriate Business Meeting Type, Business Meeting Manners, Business Meeting Etiquette, Planning Business Meetings, Business Meeting Facilitators, Business Meeting Chairperson Considerations, Business Meeting Participants’ Considerations, Conducting Effective Business Meetings, International Business Meetings Practices & Preferences, Tips for Communicating with Difficult Business Meeting Participants, and Common Reasons Business Meetings Fail. Before addressing these topics, however, a brief introduction will be presented as a means of setting the stage. This course is designed to benefit business people who plan and lead meetings as well as those who participate in meetings in a non-leader capacity.

Learning Objectives:

After completing this course, the course participant should be able to:

  • Recognize how to determine if a meeting is necessary.
  • Identify how to choose the most appropriate meeting type for various situations.
  • Recognize several business meeting etiquette considerations.
  • Identify how to plan business meetings.
  • Identify meeting chairperson and meeting participant roles and effective behaviors.
  • Identify international meetings practices and preferences.

  • Prerequisites/Advanced Preparation:


    Speaker / Author:

    Robert G. Insley
    Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.


    Price (USD)

    Standard: $24.95


    Course Code : 99INS09

    Release Date : 04/24/2017
    Expire Date : 04/25/2022
    Credits :
    CPE 1.00
    QAS 1.00

    Course Level : Basic
    Course Type : QAS Self-Study
    Length : 50min
    Passing Grade : 70%
    Field Of Study : Communications & Marketing
    Theme : Effective Communication Skills

    Format Type : eLearning
    Mobile Compatible

    Returning Subscribers

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